Verizon Communications Rules for COVID-19 - Tuesday, October 6, 2020

During the COVID-19 pandemic there are options for customers who
do not want Verizon entering their home to make the copper-to-fiber
transition.  See Alert For these Verizon Procedures 


Public Service Commission's utility moratorium will expire October 1, 2020 - Wednesday, September 30, 2020

The Public Service Commission's utility moratorium will expire October 1, 2020. Our office strongly encourages anyone who may be eligible for the Office of Home Energy Programs (OHEP) to apply now and not wait for a turn-off notice. I have also attached the OHEP application in English and Spanish.

Another resource that may be available to eligible consumers is the Fuel Fund of Maryland. The Fuel Fund of Maryland assists income eligible BGE customers with paying their utility bills after they complete OHEP. They have recently instituted some new rules that impact process and eligibility to effectively respond to the end of the utility moratorium.  See our Alert of ending of PSC Moratorium.

1.      Waived the need for a turn off notice through 12/31/2020.

2.      Waived the need for seniors (age 60+) to complete OHEP before getting assistance from the Fuel Fund of Maryland. They will mail the consumer an OHEP application as needed.

For information about how the Fuel Fund of Maryland helps with bulk fuel assistance for the entire state, see the attachment. For more information about the Fuel Fund or to apply for help, visit their website to fill out an application or call 410-235-9080 for assistance.

Money Power Day
On October 17, 2020 CASH Campaign of Maryland is holding their 15th annual Money Power Day®, the region’s largest free financial fitness fair. The day is designed to inspire and inform people of all ages on how to boost their financial education and power.  This one-day online event will include workshops, exhibitors, and an opportunity to meet one-on-one with financial experts. To learn more and to RSVP visit their website.

Check out the Community Resource Guides on our website for more helpful information.



OPC Resource Guides - Tuesday, September 22, 2020

The Office of People's Counsel produces community resource guides for every county in Maryland.  If you work with households who have utility bill issues, these guides should be helpful to you.  The annually updated resource guides offer information on utilities, energy assistance programs, energy efficiency programs, tax credit programs, telephone assistance programs, housing and mortgage assistance programs, and more.    

You can find these guides on our website.

Please feel free to distribute and share out to your networks.