Alerts

These news alerts identify recent Maryland Public Service Commission decisions, State agency actions, and changes in Maryland and federal law or regulations that impact residential utility consumers. The alerts may be of interest to your agency and the citizens you serve.

New Baltimore City water assistance guide - Wednesday, April 19, 2017
Verizon copper-to-fiber resumes - Tuesday, February 7, 2017
Verizon service outage in Baltimore City - Wednesday, February 1, 2017
Verizon Agrees to 60 day Suspension of Copper Service Cut - Tuesday, December 13, 2016
Lifeline Assistance - Wednesday, December 7, 2016
Resource Guides FY17 - Thursday, August 11, 2016
Petition to add "Physicians Assistant" to list of medical profession that can certify to utilities - Tuesday, May 31, 2016
New Guidelines for Smart Meter Fees - Wednesday, January 6, 2016
New Medical Certification Form - Thursday, October 8, 2015
FY 2016 Resource Guides - Tuesday, August 4, 2015
New Procedures for Medical Certification and Service Shut-offs - Monday, July 20, 2015
OHEP FY2016 Proposed Operations Plan - Thursday, July 9, 2015
AT&T Cramming Settlement--Charged for "premium services" without your consent - Tuesday, January 20, 2015
T-Mobile Cramming Settlement---Charged for "premium services" without your consent - Tuesday, January 20, 2015
OHEP FY 14 Annual Report - Wednesday, November 5, 2014
Maryland Agencies voice mail system in Baltimore City is out of service. - Thursday, October 16, 2014
AT&T to provide Refund for Unauthorized Charges - Wednesday, October 15, 2014
Verizon LIFELINE contact number change: 1-800-VERIZON (1-800-837-4966) - Monday, September 8, 2014
Scam for Smart Meter Install - Wednesday, May 14, 2014
PSC Case #9340 Utility Collection Practices. Written Comments due 2/28/2014 - Monday, February 24, 2014
BGE Budget Billing Plan (2014 Winter Months) - Wednesday, February 19, 2014
2014 High Winter Bills -- Utility Programs and Other Assistance Information - Wednesday, February 19, 2014
Warning From PEPCO Energy Supplier Scammers See Article: Pepco Warns Customers of Fake Invoices - Monday, January 27, 2014
VERIZON REDUCES NUMBER OF FREE DIRECTORY ASSISTANCE CALLS - Thursday, October 17, 2013
2013-2014 County Resource Guides - Thursday, September 26, 2013
Verizon Telephone Priority Repair Program for Seniors and persons with Medical Issues - Tuesday, October 2, 2012
Telephone Bill Assistance - Wednesday, September 26, 2012
BGE & Fuel Fund Donation Program - Tuesday, March 20, 2012
Final Extreme Weather Regulations - Friday, September 17, 2010
BGE to Sell Customer Lists to Energy Suppliers - Wednesday, August 25, 2010