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Publications

OPC produces many publications of interest to consumers and energy professionals.You are welcome to download, print and distribute these publications for personal use and distribution to others.Please attribute the documents to OPC and provide a reference to the OPC website for updated materials.

 

Consumer Publications

 

Supplier Fact Sheets

COVER PAGE

#1 – Consumer Information on retail Suppliers
#2 – How to make a complaint against a retail suppliers
#3 – Steps to get out of an illegal retail energy contract
#4 – What must be in a retail supplier contract
 

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Your Rights as a Utility Customer

COVER PAGE

#1 –  Application for Utility Service
#2 –  Security Deposits
#3 –  Even Monthly Payment Plans
#4 –  Alternate Payment Plans
#5 –  High Utility Bills
#6 –  What is USPP?
#7 –  Utility Service Terminations
#8 –  Termination Procedures
#9 –  Restrictions on Terminations
#10 –PSC Complaint Process
Combination file of all Fact Sheets Above

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COVID-19 RESOURCES

#1 – PSC Temporary Utility Rules-- June-2021
#2 – Utility Scams
#3 – How to get Help with your Gas and Electric Bill During COVID-19 Pandemic
#4 -- Emergency Assistance Resources During the COVID Pandemic 
#5 – Emergency Broadband Benefit 
#6-- Emergency Braodband Benifit (Spanish)
#7 – FCC Issues Waiver for Lifeline Customers 5/11/21
#8 – How to Keep Your Power On (Infographic) English
#9-- How to keep Power On Account Holder over 67yr ((Infographic)    
#10---How to Keep Power On Spanish ((Infographic)
#11--How to Keep Power On Spanish Account Holder over 67yr (Infographic)
#12–OHEP 2022  Application (Fillable)--English
#13–OHEP 2022 Application (Fillable)--Spanish
#14–OHEP Brochure FY2022 (English)
#15–OHEP Brochure FY2022(Spanish)


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COVID-19 ADVOCACY SECTION

  PSC PC53--Utility Treatment of Past-Due Utility Bills, How to submit CommentsNASUCA COVID-19 Resolution
  NASUCA Letter to Congressional Leadership
  OPC Letter to Senator Cardin (letter sent to all members of MD Delegation)
  OPC Letter to Speaker Adrienne Jones
  OPC Letter to President Bill Ferguson

  OPC Petition to PSC--Customer ability to pay utily bills

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Community Agency Publications – Resource Guides (updated August 2021)

 

Reports


Forms

Alerts


BGE to Sell Customer lists to Utility Suppliers
Verizon Priority Program for Seniors
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Memos

Additional Phone Services
Bundled Services
Cell Phones
VOIP
Telephone Related Assistance
Interstate Long Distance Service
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Maryland General Assembly

Legislative Session

 

Senate Bills: 2021

 

 

 

House Bills: 2021

 

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Federal Legislative Documents

Federal Committee List
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Case Information

UNDER CONSTRUCTION, PLEASE CHECK BACK AT A LATER DATE


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Electric Regulatory Archive

 

UNDER CONSTRUCTION, PLEASE CHECK BACK AT A LATER DATE


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Water Sewer Regulatory Archive

UNDER CONSTRUCTION, PLEASE CHECK BACK AT A LATER DATE


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