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Human Trafficking

Get Help

National Human Trafficking Hotline 24/7 Confidential

icon of a phone 1-888-373-7888

icon of a cell phone 233733

For More Information on Human Trafficking in Maryland click here

 

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See State and Federal websites for up-to-date information on the Coronavirus Disease (COVID-19).  Maryland website and Federal website

 

**ATTENTION**

 

A MESSAGE FROM THE PEOPLE'S COUNSEL

New COVID-19 section on our Publications page. We have posted FAQs on payment and service policies during the State of Emergency for each gas and electric utility. We also have posted energy assistance FAQs for customers and agencies. There is also information on water companies. For more detailed assistance information, check out our Baltimore City and County specific RESOURCE GUIDES on our Publications page.

Due to concerns about the spread of the novel Coronavirus (COVID-19), and Governor Hogan’s declaration of a State of Emergency in Maryland, the Office of People’s Counsel has made significant changes to its operations. Rest assured that OPC and its employees continue our work to represent the interests of residential consumers in ongoing legal proceedings before the Public Service Commission, federal agencies and the courts, and remain responsive to the questions and concerns of utility consumers throughout the State.

IMPORTANT: Electric, gas, water, phone and Internet companies cannot turn off your service during the State of Emergency, except for safety reasons.

OUR OFFICE
OPC has closed its physical office at 6 St. Paul Street in Baltimore and is no longer accepting public visitors at that location.

WAYS TO CONTACT OPC
Send an email to DLInfo_OPC@maryland.gov. If you have an email address and internet access, this is the best way to contact OPC. The web emails are reviewed several times a day.  

Call 410-767-8150 or 1-800-207-4055 and leave a detailed voice mail message: name, phone number, email address if you have one, and the subject of your call. The messages are reviewed several times a day, and a staff member will contact you. 

If you have been working on a matter with an OPC staff member, you can contact that person by using their personal email or calling the general phone lines to leave a message.

U.S. MAIL
Only essential staff are onsite for specific tasks during the week, and mail may be reviewed only once per week.

STATUS of PSC CASES and PUBLIC HEARINGS
Public hearings have been cancelled through the end of March. The Public Service Commission will publish notices of any new cancellations of April hearings, as well as any changes in how the hearings will be handled. Check the PSC website for more information at www.psc.state.md.us
or contact OPC at DLInfo_OPC@maryland.gov

Paula M. Carmody

People’s Counsel