Telephone Discount Program

Lifeline is a federal program that helps people with low incomes pay for phone or internet service. It gives a discount on your monthly bill. In Maryland, this program is called Tel-Life.

The program is paid for by all telephone customers.

Do I qualify for Lifeline services?

How do I sign up for new Lifeline services?

What services are covered by Lifeline?

Telephone Discount Program

Do I qualify for Lifeline services?

How do I sign up for new Lifeline services?

What services are covered by Lifeline?

What do the terms “fixed”, “mobile”, and “broadband” mean?

Do Lifeline service providers have to offer devices (landline, wireless, or smart phones) at no cost?

What is the difference between a cell phone and a smart phone?

Will I automatically get internet as a part of my Lifeline package?

Are there minimum service standards?

What are the Lifeline program rules?

Once I enroll, can I transfer my Lifeline benefit from one Lifeline provider to another?

What if I have problems with a Lifeline provider? Where do I make a complaint?

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