Sign up for one or all of our free webinars
Each live webinar is about 30 minutes long and is hosted by our director of consumer assistance and an expert on the presented topic. To view previous sessions, visit our YouTube channel.
3 Steps to keep your lights on
September 15th, 12-12:30pm
Falling behind on your gas or electric bill can feel overwhelming — but you’re not alone, and there’s help available. In this practical, must-attend webinar, we’ll show you 3 steps to take if you fall behind on your energy bills. Don't let high utility costs leave you in the dark.
Sign up for "3 Steps to keep your lights on" webinar
Master the energy assistance application
September 22nd, 12-1pm
Are you helping clients apply for energy assistance? Join OPC and staff from the Office of Home Energy Programs (OHEP) for an in-depth training designed just for you. We will walk through the energy assistance application step by step and review the documents needed to ensure your clients submit a complete and successful application.
Sign up for "Master the energy application" webinar
Keep the power on: Medical certification explained
October 20th, 12-12:30pm
If you rely on electricity for a medical condition such as oxygen, dialysis, or refrigeration for medication, you may be eligible for special protections when it comes to your gas and electricity. Join us for a free, informative webinar where you'll learn:
- Who qualifies for a Medical Certification form
- How to get and complete the form
- What protections and benefits the certification provides
Whether for yourself or a loved one, understanding this process could make a critical difference in staying safe and connected. Don’t miss this opportunity to get clear, actionable guidance.
Sign up for "Keep the power on: Medical certification explained" webinar
Can my utility do that?
November 4th, 12-12:30pm
Many people aren't aware of where responsibility lies when it comes to utility services. Join us for an informative session where we’ll break down:
- Who’s responsible if a power surge damages your appliances
- When and why utilities can (or can’t) be shut off during extreme cold
- Whether utility workers are allowed to enter your property without permission
- Who is responsible for clearing trees or debris from power lines
...and more essential insights into how utilities operate and who is responsible for what?
Sign up for "Can my utility do that?" webinar