Robocalls

Unwanted calls and texts can not only be a hassle, but they may also open you up to a scam.

New technology makes it easy and cheap for criminals to send millions of robocalls (recorded messages) and texts from anywhere in the world. They can even "spoof" (fake) the number on your Caller ID so it looks like a local call. This is why the problem is so hard to stop.

The FCC (Federal Communications Commission) gets many complaints about these calls and provides information to help you fight back.

Actions you can take to stop unwanted calls and texts:

  1. The best ways to stop unwanted calls are to block them and get on the Do Not Call list.

    The national Do Not Call list protects landline and wireless phone numbers. You can register your numbers on the national Do Not Call list at no cost by calling 1-888-382-1222 (voice) or 1-866-290-4236 (TTY). You must call from the phone number you wish to register. You can also register at donotcall.gov. If people continue to receive calls after registering, they can file a complaint with the FCC. In these cases, the FCC may issue warning citations or impose fines on the company.

    There are resources through this link that discuss call blocking per provider.

  2. File a complaint with the FCC. While the FCC does not resolve cell phone spam complaints, they do use this information to inform policy decisions.

    The FCC has produced several consumer guides on how to stop robocalls and spam texts.