Skip to Content Accessibility Information
Subscribe to Our Newsletter
Search
Subscribe to Our Newsletter
Maryland Office of People's Counsel
Search
  • Our Office
    • Your People's Counsel
    • What We Do
    • Mission, Vision, Values
    • OPC Team
    • Associations and Boards
    • Join Our Team
    • Contact Us
  • Get Help
    • Financial Help With My Gas and Electric Bill
    • Problems With My Utility Account
    • Medical Certification
    • Telephone and Internet Discount Program
    • Community Resource Guides
    • Filing a Complaint
  • Consumer Learning
    • Electricity
    • Gas and Gas Spending
    • Utility Rates and Basics
    • FERC and PJM Issues
    • Renewable Energy
    • Private Water
    • Telecommunications
    • Energy Bill Savings
    • Inflation Reduction Act
    • Consumer Rights
    • Local Utility Contact Information
    • Public Participation
    • Storm Preparedness
    • Search
  • Media
    • Press Releases
    • OPC Op-Eds
    • OPC in the News
    • Media Contact
    • OPC Newsletters
  • Publications
    • Consumer Learning
    • Forms
    • Community Resource Guides
    • Reports
    • Legislation
    • Other Work
Home   / Consumer Learning  / Consumer Rights  / Application for Service
Consumer Learning
  • Electricity
    • Utility (Standard Offer Service) Rates
    • Energy-Efficiency Tips
    • Smart Meters
    • Individual vs Master Metering
    • Your Local Electricity Companies
    • Third Party Suppliers
    • Get Help With Your Bill
    • Filing a Complaint
    • Electric Vehicles
  • Gas and Gas Spending
    • Gas-Planning Petition
    • Gas Pricing
    • Energy-Efficiency Tips
    • Individual vs Master Metering
    • STRIDE
      • STRIDE FAQs
    • Your Local Gas Companies
    • Third Party Suppliers
    • Get Help With Your Bill
    • Filing a Complaint
  • Utility Rates and Basics
    • BGE
    • Columbia Gas
    • Delmarva Power
    • Pepco
    • Potomac Edison
    • SMECO
    • Washington Gas
  • FERC and PJM Issues
    • Resource Adequacy
    • Piedmont Reliability Project
  • Renewable Energy
    • Residential Solar
    • Community Solar
    • Wind Power
    • Greenwashing
  • Private Water
    • Private Water Companies
    • Get Help With Your Bill
    • Filing a Complaint
  • Telecommunications
    • Copper to Fiber Transition
    • Robocalls
    • Get Help With Your Bill
    • Filing a Complaint
  • Energy Bill Savings
    • Energy-Efficiency Tips
    • How to Buy an Energy-Efficient Home Appliance
    • Programs to Help Pay for Weatherization
    • EmPOWER Programs
  • Inflation Reduction Act
  • Consumer Rights
    • Application for Service
    • Payment Plans
    • Utility Terminations
    • Your Property
    • Weather Restrictions
    • Medical Certification
    • Filing a Complaint
  • Local Utility Contact Information
    • Electric
    • Natural Gas
    • Miss Utility
  • Public Participation
    • How to Participate in a Public Hearing
    • Public Hearings
  • Storm Preparedness
    • Outage Reporting
    • Hot Weather
    • Winter Weather
    • Tropical Storms
    • Long-Term Power Outage
  • Search
    • COMAR
    • Public Service Commission
  • Consumer Rights
    • Application for Service
    • Payment Plans
    • Utility Terminations
    • Your Property
    • Weather Restrictions
    • Medical Certification
    • Filing a Complaint

Application for Utility Services

A person can apply for service by telephone, in person or by written request. One or more persons can be the “customer” for a particular household account at the request of the customer.

The utility can require verification and ask for certain information


Reasons a utility can deny an application for service


Reasons a person cannot be denied service


Security deposits


Factors looked into by utilities


A utility can also ask for information


How a security deposit is calculated


The utility must return the deposit with accrued interest after deductions


Exemptions from cash deposit requirements for customers aged 60 or older if they show proof

Waste and Fraud

To report Waste, Fraud or Abuse to the Office of Legislative Audits.

Click Here to Report Waste or Fraud

Maryland Office of People's Counsel

6 St. Paul Street, Suite 2102
Baltimore, Maryland 21202
Toll Free: 1-800-207-4055
Phone: (410) 767-8150
Contact us via email: OPC@maryland.gov

Human Trafficking GET HELP

National Human Trafficking Hotline - 24/7 Confidential

1-888-373-7888 233733 More Information on human trafficking in Maryland

© Copyright Maryland.gov. All rights reserved.

  • Contact Us
  • Privacy & Security
  • Accessibility
  • More Online Services
  • Log In

Our Social Media Channels

We're available on the following channels.

Google Plus YouTube Vimeo Video Flickr Pinterest Snapchat LinkedIn Blogger Delicious Issuu RSS Feed Slack Reddit SoundCloud Podcast iTunes eNews GovDelivery