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Home   / Consumer Learning  / Consumer Rights  / Application for Service
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Application for Utility Services

You can apply for utility service by phone, in person, or in writing. One or more people can be listed as the customer on a household’s utility account if requested.

The utility company may ask you to verify your identity and give the following information:


Reasons a utility can deny an application for service


Reasons a person cannot be denied service


Security deposits


Factors looked into by utilities


A utility can also ask for information


When a deposit can be requested from existing customers


How a security deposit is calculated


The utility must return the deposit with accrued interest after deductions


Exemptions from cash deposit requirements for customers aged 60 or older if they show proof

Waste and Fraud

To report Waste, Fraud or Abuse to the Office of Legislative Audits.

Click Here to Report Waste or Fraud

Maryland Office of People's Counsel

6 St. Paul Street, Suite 2102
Baltimore, Maryland 21202
Toll Free: 1-800-207-4055
Phone: (410) 767-8150
Contact us via email: OPC@maryland.gov

Human Trafficking GET HELP

National Human Trafficking Hotline - 24/7 Confidential

1-888-373-7888 233733 More Information on human trafficking in Maryland

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