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Home   / Consumer Learning  / Consumer Rights  / Application for Service
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Application for Utility Services

A person can apply for service by telephone, in person or by written request. One or more persons can be the “customer” for a particular household account at the request of the customer.

The utility can require verification and ask for certain information


Reasons a utility can deny an application for service


Reasons a person cannot be denied service


Security deposits


Factors looked into by utilities


A utility can also ask for information


How a security deposit is calculated


The utility must return the deposit with accrued interest after deductions


Exemptions from cash deposit requirements for customers aged 60 or older if they show proof

Waste and Fraud

To report Waste, Fraud or Abuse to the Office of Legislative Audits.

Click Here to Report Waste or Fraud

Maryland Office of People's Counsel

6 St. Paul Street, Suite 2102
Baltimore, Maryland 21202
Toll Free: 1-800-207-4055
Phone: (410) 767-8150
Fax: (410) 333-3616
Contact us via email: OPC@maryland.gov

Human Trafficking GET HELP

National Human Trafficking Hotline - 24/7 Confidential

1-888-373-7888 233733 More Information on human trafficking in Maryland

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